Can I change the items after placing my order?
Yes, you can change your order as long as it has not been packed and shipped yet. Please call us at (65) 6271-6189 or shoot us an email at email@example.com with your order number and the order your wish to change. We will advise you accordingly. An email will be sent to you for the confirmation of your order request change.
When will my order be delivered?
We usually send out items within 3 working days, given that the products are on hand.
What are the delivery methods?
All orders will be delivered by courier services.
When will my order arrive?
You can expect to receive your Tian Long Citronella Oil orders within 7 working days for local delivery in Singapore. However, the delivery period is subject to stock availability and customer demands.
Can I track my order?
Yes, you can track your order simply by contacting us at (65) 6271-6189.
Is there a delivery fee?
Yes, there will be a delivery fee that is charged for every order request. Nevertheless, we provide free shipping for orders worth S$180 and above within Singapore only.
Can I pick up my order?
Yes. Just show your proof of payment from PayPal.
What forms of payment do you accept?
We accept all major credit card payments only via PayPal.
Do you deliver internationally?
No, we do not because courier services are not allowed to bring them on board the plane due to the nature of the essential oils for mosquitoes in liquid form.
What is the shelf life of Tian Long Citronella Oil?
There is no need to worry on the expiry date since all our products are made from natural, effective insect and mosquito killers.
What currency are the product prices in?
All our products are priced in Singapore dollars.
What is your return policy?
Currently, we do not have a return policy. Products, once delivered are not refundable.
Is there a minimum order?
There is no minimum order quantity needed to buy insect repellent online.
How do I make arrangement for bulk orders?
To place a request for Tian Long best insect repellent for kids in bulk order, simply drop us an email at ‘firstname.lastname@example.org’ for more details.